Course Overview
This course introduces foundational concepts and practices in usability and user experience design (UXD) within technical communication. The course focuses on understanding the psychology of how individuals recognized and use materials in different contexts and applying such factors to researching, identifying, and addressing audience expectations when creating materials for different groups. The course will also review approaches for assessing the usability of products with different audiences and revising designs based on audience feedback. Additionally, the class will review methods for sharing the results of such work with different stakeholders.
Topics CoveredIn examining these topics, the course will cover:
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Learning OutcomesAt the end of this course, participants should be able to
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Contact Information and Office Hours
Instructor: Kirk St.Amant
Office hours for the fall 2020 quarter
If you have questions on the class, or on any of the items I’ve noted here, feel free to email me at stamantk@latech.edu
Office hours for the fall 2020 quarter
- Tuesdays from 10:00am-2:00pm
- Wednesdays from 1:00-3:00pm
- Thursdays from 10:00am-2:00pm
- When (day and time) you would like to meet
- What medium (Zoom, Skype, phone) you would prefer to use
If you have questions on the class, or on any of the items I’ve noted here, feel free to email me at stamantk@latech.edu
Course Textbook, Required Readings, and Assigned Videos
The required text for this course is
- Rocket Surgery Made Easy by Steve Krug (ISBN: 978-0-321-65729-9)